Accessibility Statement

Last updated: September 23, 2026

At Greenery Frame, we believe that everyone should be able to access and use our online store comfortably and independently. We are committed to making our website and digital shopping experience as accessible and user-friendly as reasonably possible for people with different abilities, devices, and assistive technologies.

This Accessibility Statement describes our approach to digital accessibility and the steps we are taking to improve the accessibility of the Greenery Frame website.

1. Our Commitment to Accessibility

Greenery Frame is committed to providing an online shopping experience that can be used by as many people as possible.

We aim to make it easier for visitors to:

• Navigate our website

• Browse planters and plant stands

• Read product information

• Search for products

• Add products to a shopping cart

• Complete the checkout process

• Access important policies and information

• Contact our customer service team

We recognise that accessibility is an ongoing process, and we continually look for opportunities to improve our website.

2. Accessibility Standards

Where reasonably practicable, we aim to align our website with recognised accessibility principles, including the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C).

Our accessibility efforts focus on the core principles that digital content should be:

• Perceivable – Information should be presented in ways that users can perceive.

• Operable – Website functionality should be usable through different methods of interaction.

• Understandable – Content and navigation should be clear and predictable.

• Robust – Content should work with a variety of browsers, devices, and assistive technologies.

3. Accessibility Features and Practices

We aim to incorporate accessibility considerations into the design and maintenance of our online store.

Depending on the particular page or feature, this may include:

Keyboard Navigation

We aim to make important website functions accessible using a keyboard wherever reasonably possible.

Clear Navigation

We strive to use consistent menus, headings, buttons, links, and page structures to help visitors understand and navigate the website.

Readable Content

We aim to present information using clear language, appropriate text structure, readable typography, and sufficient visual distinction.

Alternative Text

Where appropriate, we aim to provide meaningful alternative text for informative images so that relevant visual information can be understood by people using screen readers.

Forms and Controls

We aim to make forms, search functions, buttons, and other interactive elements identifiable and understandable.

Colour and Contrast

We aim to maintain sufficient contrast between important text, controls, and backgrounds to improve readability.

Responsive Design

We aim to make our website usable across a range of screen sizes, including desktop computers, tablets, and mobile devices.

4. Product Images and Descriptions

Because Greenery Frame sells planters and plant stands, product photography is an important part of our online shopping experience.

We aim to provide useful product descriptions alongside images so that customers are not required to rely exclusively on visual information when making purchasing decisions.

Where appropriate, image descriptions or alternative text may be provided to communicate relevant information.

5. Third-Party Content

Some parts of our website may rely on third-party services, applications, payment providers, embedded content, or other technologies.

While we encourage our service providers to support accessible experiences, we may not have complete control over the accessibility of third-party content or functionality.

If you experience an accessibility issue involving a third-party feature, please contact us so that we can investigate the issue and, where possible, provide an alternative way to access the relevant information or service.

6. Ongoing Improvements

Accessibility is an ongoing responsibility.

We may periodically review our website to identify accessibility barriers and opportunities for improvement. These reviews may include examining website structure, navigation, content, forms, images, interactive elements, and compatibility with assistive technologies.

When accessibility issues are identified, we aim to address them based on their importance, impact, and technical feasibility.

7. Known Limitations

Although we strive to provide an accessible website, some areas may not yet fully meet every accessibility standard or may present difficulties for certain users.

Accessibility can also vary depending on the browser, operating system, device, assistive technology, and third-party services being used.

We do not claim that every part of our website is fully accessible at all times. Instead, we are committed to continually improving accessibility and addressing reported barriers where reasonably possible.

8. Feedback and Assistance

Your feedback helps us improve.

If you encounter an accessibility barrier while using the Greenery Frame website, please contact us and provide, where possible:

• The webpage or feature where the issue occurred

• A description of the accessibility problem

• The device or browser you were using

• The assistive technology involved, if applicable

• Your preferred method of receiving assistance

You do not need to provide personal or medical information when reporting an accessibility issue.

9. Alternative Assistance

If you are unable to access particular information, product details, or functionality on our website because of an accessibility barrier, please contact us.

Where reasonably possible, we will try to provide the requested information or assist you through an alternative method.

Our goal is to ensure that accessibility difficulties do not unnecessarily prevent customers from learning about our products or completing a purchase.

10. Contact Us

If you have questions, accessibility concerns, or suggestions for improving the accessibility of Greenery Frame, please contact our customer service team through the contact information provided on our website.

We welcome constructive feedback and appreciate the opportunity to make our online store more accessible and inclusive.

Greenery Frame
Dutch Online Store for Planters & Plant Stands

Last updated: September 23, 2026